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Frequently Asked Questions

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General questions

[/vc_column_text][vc_toggle title=”Is your site secure?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Sure is! The site is secured by a GlobalSign OneClick Alpha SSL certificate. ( see the lock icon in browser bar )[/vc_toggle][vc_toggle title=”Do you store my credit card details?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]No, we do not have access to or store your credit card details. All credit card payments are processed securely through Gumroad.[/vc_toggle][vc_toggle title=”How does the payment process work?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]

1. Click the buy button.
2. Add your email address and credit card details or checkout with PayPal.
3. After the payment goes through, you will get a download link screen and also an email sent to your inbox.

[/vc_toggle][vc_toggle title=”What currency are your prices in?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]All prices are in US Dollars ( USD )[/vc_toggle][vc_toggle title=”Do you offer product support?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Yes, we offer email support. Email hello@wordpress-609579-2063407.cloudwaysapps.com with any questions you have about your resume template. We’ll do our best to get back to you in 24 hours.[/vc_toggle][vc_toggle title=”How do I contact you guys?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]You can get in touch with us via email here on the support page.[/vc_toggle][vc_toggle title=”Do you offer refunds?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Yes, if you are not completely satisfied with your resume template we offer you a 100% refund. No questions asked. To claim a refund, contact us on the support page.[/vc_toggle][vc_toggle title=”Do you take PayPal?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Yes, we take PayPal payment. To pay using PayPal just hit the PayPal button on checkout. You will then be taken to the PayPal site to complete your purchase.[/vc_toggle][vc_toggle title=”Will I get a receipt for my purchase?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Yes. After purchasing your resume template you will get an email. On this email it will give you the option to create a tax invoice for personal or business purposes.[/vc_toggle][vc_empty_space height=”50px”][vc_column_text margin_bottom=”25″ css=”.vc_custom_1525119440084{margin-bottom: 0px !important;}”]

Resume template questions

[/vc_column_text][vc_toggle title=”What do I need to edit my resume template?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]To open and edit your resume template you will need a free Gmail account. No Google account? No problem. Sign up here: https://docs.google.com/[/vc_toggle][vc_toggle title=”Does my resume template come with instructions?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Yes, every resume template comes with a .PDF file with instructions on how to get your resume template up and running.[/vc_toggle][vc_toggle title=”Do the resume templates come with with a cover page?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Yes, all resume templates come with 2 versions. One with cover page and one without a cover page.[/vc_toggle][vc_toggle title=”Can I edit my resume template in Microsoft Word?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]No. All UpResume resume templates are specifically designed to be accessed and edited with Google Docs. To use Google Docs all you need is a free Gmail account.[/vc_toggle][vc_toggle title=”How do I download and edit my resume template?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]

1. Click the download links in your .PDF file provided.
2. Once your resume has opened in Google Docs, simply locate the file menu and click ‘Make a copy…’
3. Your resume template will open in another browser tab ready to be edited, saved and exported.

[/vc_toggle][vc_toggle title=”How do export my finished resume as a PDF?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]

[/vc_toggle][vc_toggle title=”What paper sizes are the resume templates in?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]You get 2 different resume template sizes in your download. US letter ( USA ) and A4 ( international )[/vc_toggle][vc_toggle title=”Do I need to install fonts to edit my resume template?” style=”simple” color=”orange” size=”sm” open=”true” custom_font_container=”tag:h3|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]No, our resume templates are designed to be opened and edited in Google Docs. Because of this you do not need to install fonts on your machine. Neat right.[/vc_toggle][mk_button dimension=”flat” corner_style=”full_rounded” size=”x-large” url=”https://upresume.com/google-resume-templates/” align=”center” button_custom_width=”400″ margin_top=”50″ bg_color=”#ff165d” btn_hover_bg=”#e5144c”]BACK TO RESUME TEMPLATES[/mk_button][/vc_column][vc_column width=”1/6″][/vc_column][/mk_page_section]